United Utilities: Your Water 3.9

Managing a water account has become significantly more streamlined with the United Utilities mobile app. Users can conveniently make payments, access and download bills, submit meter readings, and receive assistance with water supply concerns through an array of useful features designed specifically for United Utilities customers.

• Keep track of your water bill
• Submit meter readings easily
• View, download, or share bills effortlessly
• Get prompt assistance for water supply issues
• Contact customer service directly

Efficient Payment Management: Payments can be made quickly and securely at any time and from anywhere using the mobile app, enhancing the overall customer experience.

Account History Visibility: Users can view a comprehensive history of bills and payments. For those opting for paperless billing, notifications about new bills are readily available, ensuring that no critical updates are missed. The app also offers filtering options by bill type or payment, as well as date ranges.

Bill Access and Sharing: United Utilities aims to provide customers with immediate access to essential information. The app facilitates easy viewing, downloading, or sharing of PDF copies of bills for paperless customers.

Meter Reading Submission: If accessing your water meter is challenging, the app features a convenient in-app camera function that allows users to snap a photo of the meter and enter the reading directly. Additionally, an in-app torch is available for those reading meters in poorly lit areas, improving the accuracy of meter readings.

Reporting Water Supply Issues: The app serves as a valuable resource for users experiencing water supply problems. It enables customers to check for known issues or report specific concerns such as:

• Water leaks
• Lack of water supply
• Variations in water pressure
• Clogs in sinks, toilets, and drains
• Changes in color, taste, or odor of water
• Sewer flooding incidents
• Blocked road drains and grids

Registration Requirements: An existing United Utilities account number is necessary for app registration. New customers can easily sign up by searching for ‘United Utilities New Customer’ online. Notably, users can still report problems and check water issues without requiring an account number.

The United Utilities mobile app effectively simplifies the management of your water account through hassle-free payment options, accessible bill histories, and convenient meter reading functionalities.

Social Media Connections:
X: @unitedutilities
Instagram: @unitedutilities
Facebook: @OfficialUnitedUtilities

For further information:
Visit our website: unitedutilities.com/app
T&Cs: unitedutilities.com/app/mobile-app-terms-and-conditions